Privacy Policy

Effective Date: 1 January 2024

This Privacy Policy explains how we collect, use, and protect personal data through our website, which presents our quest room production services, interactive game platforms, and franchise offers.

By using our website, you agree to the practices described below.

1. Who We Are

We specialize in the design and production of interactive entertainment solutions, including escape rooms, quiz-based games, and custom franchise products. Our website is hosted on Webflow, and we may collect and process personal data through forms and analytics tools.

2. What Data We Collect

We may collect the following types of information:

• Technical data: IP address, browser type, device information, operating system, pages visited, etc.
• Cookie data: Through our cookie banner (powered by CookieYes), we collect data on website usage and user preferences.
• Contact data: When you fill out a form (e.g. franchise inquiry, contact form), we may collect your name, email address, phone number, and company details.
• Interaction data: Including form submissions, downloads, or demo requests.

3. How We Use Your Data

We use your data to:

• Respond to your inquiries or demo requests
• Provide you with relevant information about our products or services
• Improve website performance and user experience
• Analyze traffic and marketing campaign performance
• Comply with legal obligations (where required)

4. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous analytics data.

We use a third-party tool (CookieYes) to manage cookie consent in compliance with GDPR and similar data protection laws.

You can accept or reject non-essential cookies via the banner, and you can change your preferences at any time.

5. Data Retention

We store your data only for as long as necessary to fulfill the purposes described above, or as required by applicable laws.

6. Data Sharing

We do not sell your data.

We may share it with trusted third-party services we use to operate this website (e.g., Webflow hosting, Google Analytics, CRM platforms), all of which are compliant with data protection laws.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent to data processing
• File a complaint with a data protection authority

To exercise any of these rights, please contact us at:

📧 mail@contouroom.com

8. Updates to This Policy

We may occasionally update this policy to reflect changes in our services or legal requirements. The latest version will always be available on this page.

9. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us at:

📧 mail@contouroom.com

‍